POLA-ISE MEDICAL OFFICE PROCEDURES

Thoroughly revised and updated, Medical Office Procedures is a text-workbook that introduces and describes the tasks of a medical office assistant's career; teaches records management, medical communications, and scheduling skills; and describes procedures for preparing patients' charts and bills.

Practice management, electronic health records, and finances are also addressed. Multi-day simulations provide real-world experience with physician dictation. Managerial skills are also included.